case study

Gripper configurator for production robots

Case study on the development of a 2D CPQ configurator for grippers (vacuum handling) for industry

The Client

The Problem

Allow the sale of grippers in the e-shop

The company had set up an e-commerce site to sell accessories and secondary products. It also hoped to leverage this investment to offer its grippers, but this product has many options and the system of variations offered by an e-shop is not sufficient to manage this complexity. 

They therefore needed a solution to offer these grippers for sale, but based on the e-commerce site, in particular for customer account management, to avoid the need for two different accounts to order a gripper and a product from the e-shop.

Our solutions

An evolving benchmark

Le Industrial Configurator made it easy to manage the multitude of possibilities and references, particularly through its system of funnel path which allows customers, even novices, to determine their needs through a simple series of questions and then select the final product and the options that correspond to them, ensuring they do not make a mistake. 

As answers are entered into the configurator, it filters relevant articles and builds the complete reference progressively, leading to the final reference. 

A configurator connected to Prestashop

The prerequisite of this project required users, via their customer account on the Prestashop ecommerce site, to access the configurator and then, at the end of the configuration tunnel, to send the configured product to the e-shop's shopping cart. 

To meet this challenge, the Industrial Configurator was able, thanks to its API, to quickly synchronize with the Prestashop site.

The Results

Easier choice assistance

With its funnel-shaped system of steps, questions and answers, the right reference is always available and the customer can easily create their projects.

Independent quotes

The online availability of the configurator linked to the e-commerce site makes the solution usable at any time, giving the customer a lot of autonomy.

A unified experience

Thanks to the connection to the configurator via the customer account of the ecommerce site, the user benefits from a unified journey, without feeling like they are switching from one tool to another.

The Testimony

Perfect!

C. Laloyer - Director of Offer, Purchasing and Supply Chain

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